Terms of Service
Executive Summary: We provide high-performance network infrastructure. We expect users to utilize our resources legally and responsibly. In return, we back your connectivity with a 99.99% uptime SLA.
1. Service Agreement
By accessing Rocket Proxy services, you agree to abide by our global operational standards. While we strive for absolute network availability, brief scheduled maintenance is occasionally required to optimize our up to 10Gbps pipeline nodes. We commit to restoring routing paths with maximum priority during any unforeseen upstream outages.
2. Acceptable Use Policy
Our infrastructure is strictly engineered for high-bitrate media streaming and data privacy optimization. To preserve overall network integrity, the following actions are completely prohibited:
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Automated Exploits: Automated botting, malicious hacking, scanning, or participation in DDoS activities.
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Jurisdictional Compliance: Engaging in transmission activities that violate local or international jurisdictions.
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Account Integrity: Unauthorized account sharing. Each proxy pipeline is provisioned for specific authorized IP slots based on your subscription; exceeding these parameters triggers automated security suspensions.
3. Refund & Satisfaction Guarantee
We stand by our network routing stability with a 24-Hour Performance Guarantee. If you encounter deep technical configuration conflicts that our support desk cannot resolve within the first 24 hours of initialization, a full refund will be issued. Beyond this window, node resources are fully committed to our bare-metal data center providers and become non-refundable.
Privacy Policy
Executive Summary: Your data signature is exclusively yours. We do not inspect, log, or store information regarding your content consumption, media streams, or destination browsing habits.
1. Zero-Knowledge Commitment
We operate under a strict, audited Zero-Logs Policy for all network traffic. We do not track, intercept, or record the digital fingerprints of live feeds, movies, or series you stream through our proxy endpoints. Your streaming traffic remains fully encrypted, opaque, and private.
2. Data Collection & Usage Limiters
To provision accounts and safeguard system resources from brute exploits, we collect only the bare minimum details required:
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Contact Information: We securely retain your email address solely for billing receipting, credential delivery, and critical tier-1 maintenance updates.
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Financial Privacy: All payments are processed directly via secure, encrypted third-party gateways. Rocket Proxy never stores, caches, or interacts with your full credit card details.
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Network Load Balancing: We aggregate metadata load volumes to maintain server pool efficiency, but we never inspect the payload packets themselves.
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Temporary Connection Logs: Inbound connection IP addresses are cached for a rolling 24-hour window. This temporary measure is necessary to prevent network leaks and stop illegal multi-device account resale. Logs are permanently purged daily.
3. Advanced Node Security
Our server cluster configurations are aggressively hardened to enterprise structural rules. We deploy custom Fail2Ban layers, Universal Firewalls (UFW), and automated kernel-level blocks. Direct root logins are permanently disabled. Because data blocks rotate out every 24 hours, our nodes contain zero persistent historic user logs in the unlikely event of hardware compromise.